Privacy Policy
At syna, we respect your privacy and are committed to being transparent about how we handle data. This Privacy Policy explains what information is collected when you visit our website and how it is used.
1. Information We Collect
syna collects minimal data. We do not require you to create an account on our website, and we do not collect personal information such as your name, email address, or phone number directly through our site.
2. Session Recordings & Analytics
We use Microsoft Clarity to understand how visitors interact with our website. Clarity records anonymized session replays and heatmaps that show how users navigate pages, where they click, and how they scroll. This helps us improve the design and usability of our site.
Clarity may collect the following types of data:
- Pages visited and time spent on each page
- Mouse movements, clicks, and scroll behavior
- Device type, browser, and screen resolution
- General geographic region (country/city level, not precise location)
- Referring URL (how you arrived at our site)
Clarity does not collect passwords, payment information, or personally identifiable information. Session recordings are anonymized and used solely to improve the user experience on our site. For more information, see Microsoft Clarity's terms.
3. Payments & Account Data
All purchases are processed through Whop, our platform partner. When you make a purchase, Whop collects and processes your payment information, account details, and transaction data. syna does not have direct access to your payment card details or billing information.
For information on how Whop handles your data, please refer to Whop's Privacy Policy.
4. Cookies
Our website may use cookies set by Microsoft Clarity to enable session recording functionality. These are functional cookies that help us analyze site usage. We do not use advertising cookies or third-party tracking cookies for marketing purposes.
5. Third-Party Services
Our website integrates with the following third-party services:
- Microsoft Clarity — session recordings and heatmaps for UX improvement
- Whop — payment processing and product delivery
- Vercel — website hosting
Each of these services has its own privacy policy governing how they handle data. We encourage you to review their policies.
6. Data We Do Not Collect
To be clear, syna does not:
- Collect or store email addresses through our website
- Run email marketing or mailing lists
- Use Google Analytics or similar analytics platforms
- Sell, rent, or share any data with third parties for advertising
- Store any payment or financial information
7. Children's Privacy
Our services are available to users aged 13 and older with parental consent for those under 18. We do not knowingly collect personal information from children under 13. If you believe a child under 13 has provided us with personal information, please contact us and we will take steps to remove it.
8. Data Security
We take reasonable measures to protect the limited data collected through our site. Our website is served over HTTPS and hosted on Vercel's secure infrastructure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on your location, you may have the right to request access to, correction of, or deletion of any data associated with your visits. Since we collect minimal data and do not maintain user accounts on our site, most data is anonymized and cannot be traced back to individual users. If you have concerns, contact us and we will assist you.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.
11. Contact
If you have any questions about this Privacy Policy, contact us at biz@syna.gg.